Resume – Sarah McMullin

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EMPLOYMENT HISTORY

Chief Marketing Officer

Janek Performance Group – Remote                                       11/2022 — Present

  • Directed brand growth and marketing strategy as first senior marketing leader of award-winning B2B sales performance organization
  • Key strategic leader directly responsible for budget, headcount, and pipeline
  • Grew marketing generated pipeline 225% year over year
  • Developed, launched, staffed, and led sales development (SDR) and business development (BDR) teams, leading to 15% improvement in inbound lead conversion
  • Launched strategic event marketing strategy, including virtual and in-person, generating new leads from new sources and creating six figures in new pipeline within first six months
  • Directly responsible for strategic planning, including go-to-market, pipeline development, tech stack management, analyst relations, and vendor selection and management
  • Directed major overhaul and relaunch of PPC and SEM campaigns, leading to substantial increase in the ratio of new enterprise business to SMB
  • Stood up new social media function, including paid social and community engagement
  • Oversaw multiple product launches, including new venture into SaaS
  • Led and grew team of high-performing marketers and SDRs from fully remote position
  • Directed and executed account-based marketing strategy and campaigns.
  • Developed and implemented targeted digital strategy to improve business performance.
  • Delivered consistent growth in key performance indicators by continuously refining marketing strategies based on analytics insights.

Vice President of Marketing

The Arbinger Institute – Salt Lake City, Utah                                       12/2019 — 11/2022

  • Led development and execution of marketing strategy and go-to-market efforts, collaborating across departments
  • Developed and implemented cohesive growth plan for marketing team—organizing existing members by resource groups, vetting and contracting vendors where appropriate, and hiring new teammates—resulting in higher production and happier people
  • Rapidly executed massive company pivot in response to COVID-19, directing strategic shift to 100% digital marketing and product delivery, turning potentially business-ending blow in 2020 to 66% growth as of 2022
  • Directed rapid implementation of marketing automation platform Pardot, increasing lead conversion velocity by 10x without any additional hires or outlay
  • Worked in tandem with Salesforce Administrator and revenue team to establish metrics and revenue attribution capability across tech stack, leading to previously impossible data-driven investments in marketing, sales, and product development
  • Successfully launched two new major products and one major product update into new markets as key strategic member of the Go-To-Market teams, including first company SaaS product
  • Increased and sustained 200% increase in multi-channel inbound lead generation, creating urgent need for new sales development motion
  • Assisted in creation and development of sales development team including hiring plan, team structure, technology selection, messaging, and lead flow
  • Drove investment in creating more diverse and inclusive workplace including changes to talent acquisition and leadership development opportunities for underrepresented groups
  • Managed and measured multi-million-dollar budget.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Increased brand awareness by developing and executing comprehensive marketing campaigns.

Director of Marketing

42Chat – Salt Lake City, Utah                                                              1/2019 — 12/2019

  • Kick started marketing engine as sole marketer in AI chatbot boot-strapped SaaS startup: strategized, wrote, published, and distributed all content, crafting everything from flyers to web pages, press releases to case studies, hard goods to award entries
  • Executed unprecedented 24 trade shows in 9 months including all logistics, lead management, and drip campaigns, and representing company at key industry, events adding more than 10,000 new leads to HubSpot database
  • Contracted and managed vendors for rapidly growing company needs, including graphic design, social media, web development, and copywriting
  • Developed new Marketing Director role to oversee all marketing strategy, analysis, branding, content, media, advertising, personnel, product marketing, and public relations with digital reach increase of 6 million views in one year
  • Created and managed creation of all company content and messaging
  • Key member of executive team, directly reporting to CEO
  • Managed design, messaging, and purchase for print and digital advertising
  • Full social media control, management, execution, and advertising
  • Owned full company rebrand within first six months of employment, creating and driving multidepartment project management plan to success
  • Contributed to Go-to-Market in new company vertical, leading to $100,000 in recurring revenue within 6 weeks of launch.
  • Coordinated with design and media teams to develop high-quality creative assets.

Marketing Director

Reading Horizons – Salt Lake City, Utah                                                2/2016 —1/2019

  • Facilitated 27% revenue growth in year one and 36% in first two years
  • Developed new Marketing Director role to oversee all marketing strategy, analysis, branding, content, media, advertising, personnel, and public relations with digital reach increase of 2 million views in one year
  • Managed marketing team in creation of new content including whitepapers; videos for every funnel stage; customer success, sales, and product marketing; and key topic focuses for thought leadership positioning
  • Key member of executive team
  • Improved Google search results as part of PR crisis management, leading directly to most successful single sales month in company history
  • Redesigned trade show strategy and launched major event marketing effort using customer referrals, leading to $3 million dollars in new-business sales pipeline in 30 days from local events and 40% trade show lead increase
  • Launched new industry podcast
  • Deployed marketing automation tool Act-On from ground up to boost lead generation, earning $15,000 within first week
  • Designed, tested, and deployed highly targeted Facebook ads
  • Managed design, messaging, and purchase for print and digital advertising
  • Created customer recognition program, ‘The Charlotte F. Lockhart Award for Excellence in Literacy Education,’ feeding content funnel with new, high-quality customer success story video each quarter, connecting company leadership with end-users, creating earned media opportunities, and generating six-figures in referral and upgrade revenue
  • Created the ‘Online Dyslexia Summit,’ a virtual event targeting major customer need, earning over 1,500 registrations per year
  • Oversaw successful product launch of four SaaS applications
  • Directed improved focus on video creation and optimization, pushing corporate YouTube channel to more than one million lifetime views.
  • Developed and presented marketing plans and reports to CEO and shareholders.

Director of Business Development and Marketing

Camino Information Services – Houston, Texas                                            2/2012 —3/2016

  • Created and executed go-to-market plans for four unique SaaS products and brands
  • Built marketing and sales team, strategy, and direction from ground up in health IT startup, creating new leads for sales which contributed directly to over 75% of new revenue
  • Key member of startup executive team and team player in various roles, including presentations, negotiations, CRM, project management, proposal drafting, and customer relations
  • Designed, drafted, and presented sales demonstrations, leading to $3 million dollars in new sales and company yearly revenue growth of 150%
  • Deployed marketing automation tool Act-On from ground up to facilitate lead generation and feed lead generation funnel
  • Acted as product marketing manager for IT services, health IT products (SaaS and network), and custom software lines
  • Established, managed, and maintained social media profiles and communities
  • Worked closely with Sales Director to package, brand, price, and promote SaaS products that previously had no marketing or sales collateral
  • Developed Social Media marketing strategy, created, drafted, and oversaw Facebook, Twitter, Google Ads, and LinkedIn ad campaigns
  • Launched company blog, created, and managed all content for blog, increasing backlinks by 20 fold.

EDUCATION

University of Houston Law Center – Juris Doctorate                                                   Houston, TX

Brigham Young University – B.S. in Business Management, Entrepreneurship           Provo, UT

ADDITIONAL EDUCATION AND EXPERIENCE

RevRoom – Founding Member

Pavilion Executive Courses – Chief Marketing Officer, Enterprise Go-to-Market, Rising Executives

University of Utah Women’s Leadership – Change Management

Women’s Leadership Institute – Career Development Graduate

Professional Development Course Certificates – Go-to-Market Planning, Brand Building, Managing a Marketing Team, Managing Online Communications

Startup experience – CMO and Co-Founder of two tech startups

Marketing and Business Consulting, Startup focused – 8 years (to current)

Blogger, Affiliate Marketer, and Owner – 5 years

Search Engine Optimization & AdWords Specialist, E-Harbor Inc. – 2 years

U.S. Federal Government, Legal Intern